ABSTRACT:
The Operator Services Systems Generic Requirements (OSSGR) is a comprehensive compilation of requirements and objectives that, in the Telcordia view, meet typical Local Exchange Carrier (LEC) operator services call handling needs. The Operator Subsystem consists of the operator services system equipment located at an operator office. The main purpose of the Operator Subsystem is to support operator services functionality.

This Generic Requirements (GR) document describes the configuration of the Operator Subsystem and its interactions with the Core System, operator console displays and keyboard, and the operator workstation. The document contains generic requirements for two Operator Subsystem environments: Intelligent Workstation System (IWSS) environments and non-IWSS environments. Requirements for operator administration are also provided.

GR-1156 replaced TR-NWT-001156 and TA-NWT-001341.