OSSGR: Custom Call-Handling Features (FSD 80 Series)
Document Number GR-1176
Issue Number 01
Issue Date Apr 1999
Replaces TR-NWT-001176 Issue01
ABSTRACT: This document replaces TR-NWT-001176.
This Generic Requirements document (GR) presents Telcordia's view of generic requirements for the Feature Specific Documents (FSDs)
applicable to custom call-handling features. The requirements applicable to the following services are contained in this document:
Automated Callback (FSD 80-01-0100), Message Delivery (FSD 80-01-0200), Busy Line Verification (FSD 80-01-0300), Emergency Service
(FSD 80-01-0400), Call Completion Service (FSD 80-01-0500), Person Service (FSD 80-01-0600), Operator Services System Handling For
Specialized Attendant Groups (FSD 80-01-0800), and IC Denial Check Service (FSD 80-01-0900).
This document is being issued to:
- Update the Automatic Message Accounting (AMA) requirements for Busy Line Verification (BLV) and operator interrupt involving
terminating inward services.
- Combine TR-NWT-001176, Issue 1 and TR-NWT-001176, Issue 1, Revisions 2 and 3 (Revision 1 was replaced earlier by Revision 2)
- Convert TR-NWT-001176 and its revisions to the Telcordia Generic Requirements (GR) format and process. This also includes
renumbering all sections in the document (each FSD is now a standalone section).
The requirements in this document may be used by suppliers as a resource for their development of operator services systems. Effective
operator services are the key to providing customers with the best communication possible. GR-1176-CORE and the remainder of the
modules give a comprehensive compilation of requirements and objectives that in the Telcordia view, ensure your customers get the best
call handling service.
Components of this product are:
Table of Contents:
View Table of Contents
We can accept credit cards, Wire Transfers, or Purchase Orders. For PDF, EMAIL, or DOWNLOAD media, you must complete your purchase online by credit card, or by calling Customer Service. If you have additional payment questions or we can assist in any way, please contact Customer Service. You can also go to our Ordering/Payment FAQs page for further information. See our Return Policy for details on returns.