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Supplier Support Generic Requirements


Document Number GR-840
Issue Number 01
Issue Date Jun 2000
Replaces TR-NWT-000840 Issue01
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    ABSTRACT:
    GR-840 replaces TR-NWT-000840, Issue 1, but contains NO TECHNICAL CHANGES from that original document. It has been issued strictly
    to conform with the new Telcordia Technologies document format and GR process, and carries a new issue number and date.

    This GR provides the view of Telcordia on generic requirements for the support that suppliers are expected to provide with their
    Network Elements. The document addresses the following support elements: engineering and ordering, installation and removal, first
    application, technical support, spares, and repair and return. It serves as a guide to suppliers preparing support programs, as well as
    an aid to customers establishing their own support requirements. The GR also forms the basis for the Telcordia supplier support
    analyses.

    Components of this product are:
    GR-840-CORE

    Table of Contents:

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